Privacy Policy
This Privacy Policy explains how Jake & Sons Chimney Care ("we," "us," or "our") handles information collected through this website, https://jakeandsonschimneycare.com. We keep this simple because our data practices are simple: we collect what you choose to send us so we can respond to your request.
Information we collect
When you submit a form on this site, we collect the information you enter. Our forms ask for your full name, phone number, and ZIP code (required) and optionally your email address, the service you're interested in, and a message. We only receive what you type into the form.
We do not require you to create an account, and we do not knowingly collect information from children.
How form submissions are handled
Form submissions on this site are delivered to us through a third-party form-processing service, Web3Forms, which forwards your message to our business inbox. Your submitted information passes through and is processed by that service for the purpose of delivering your request to us. We encourage you to review Web3Forms' own privacy practices for details on how they process form data in transit.
How we use your information
We use the information you send to respond to your inquiry, schedule or discuss service, and follow up about your chimney or fireplace question. We do not sell your personal information.
Phone calls
If you call the number listed on this site, standard call records may be created by our phone provider. We use your phone number to return your call and discuss your request.
Cookies and analytics
This site is built as static pages and does not set advertising cookies of its own. Fonts are loaded from a third-party provider (Google Fonts) to display the site. If we add website analytics in the future, we will update this policy to describe what is collected. Your browser settings let you control or block cookies.
Third-party links
Our site may link to other websites (for example, safety or code resources). We are not responsible for the privacy practices of those sites.
Data retention and security
We keep request information only as long as needed to respond to and service your inquiry and to keep ordinary business records. No method of transmission over the internet is completely secure, but we take reasonable steps to protect the information we receive.
Your choices
You can choose not to submit the form and contact us by phone instead. If you'd like us to update or delete information you've sent us, call (561) 556-2104 and we'll help.
Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent version.
Contact us
Questions about this policy? Call (561) 556-2104 or write to us at 4641 Cherry Rd, West Palm Beach, FL 33417.